Shipping and Handling
FortPad™ - Mobile Electronics("we" and "us") is the operator of (https://www.fortpadgamers.com)("Website"). By placing an order through this Website you will be agreeing tothe terms below. These are provided to ensure both parties are aware of andagree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.
Shipping is free worldwide.Delivery Terms
Inorder to insure low cost and free shipping, we order from our supplier directly. Below outlines our delivery times
Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. Once the order has been processed we can send you tracking information that way you can track your package.
Orders are usually dispatched within 1-3 business days of payment of order. In order to give you the lowest price and free shipping, we usually order directly from our supplier who is operates overseas. Their business hours are Monday - Friday during standard business hours except for national holidays. Please be patient with your package arrival because it will take some time. If you have any concerns or issues, please contact us at firstname.lastname@example.org
Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched. Please contact us at email@example.com heading Change of Delivery Address.
P.O. Box Shipping
fortpad will ship to P.O. box addresses using postal services only.
Military Address Shipping
We are able to ship to military addresses using USPS.
Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us at firstname.lastname@example.org that we can conduct an investigation
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider. You can type this tracking information using this link https://fortpadgamers.com/pages/tracking-number
Parcels Damaged In Transit
parcel from the courier and get in touch with us at email@example.com. If the parcel has been delivered without you being present, please contact your postal service so they can deliver it to you. Any other shipment errors please email us.
Duties & Taxes
Sales TaxSales tax has already been applied to the price of the goods as displayed on the
Import Duties & TaxesImport duties and taxes for international shipments will be pre-paid, without
any additional fees to be paid by customer upon arrival in destination country
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.
Process for parcel damaged in-transitWe will process a refund or replacement as soon as the courier has completed
their investigation into the claim.
Process for parcel lost in-transitWe will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.
For all customer service enquiries, please email us at firstname.lastname@example.org